Privacy Policy

Privacy statement

About the privacy statement

This privacy statement explains how we collect and use information about our users, and how we protect users' privacy.

All employees of FundingPartner have a duty of confidentiality and will process and store your personal information in accordance with Dataskydds­förordningen with regulations and privacy rules. This privacy state­ment takes a closer look at the rights you have when information is obtained from the company's digital services, as well as how we manage and process this personal information.

The term personal data controller refers to the person who has responsibilities and duties under Dataskyddsförordningen. FundingPartner Sverige Filial, through its CEO, is responsible for the processing of all personal data that is processed and managed in association with our services.

For us, it is important that you know what kind of information we collect and how we protect your privacy. It is up to each individual who visits the web­site to provide personal information in relation with the services we offer. The basis for processing is authorized with the consent of each individual, regulatory requirements, and Funding­Partner's need to deliver its services.

Processing of personal information on FundingPartner's website and portal

FundingPartner must collect information about you to provide good services and comply with legal requirements in accordance with Swedish and international law. This is information you provide in connection with registration on the FundingPartner portal, such as:

  • Contact information
  • Bank details
  • Social security number
  • Agreements with FundingPartner and borrowers/lenders
  • Transactions between you and FundingPartner's client account
  • Answers to "KYC" questions in accordance with Penningtvättslagen about citizenship, the customer relationship, usage pattern and your PEP status (whether you or someone in your family are politically exposed persons).

Social security number and other unique means of identification are collected and stored by Funding­Partner in this context as there is a significant need for secure identification and the method is necessary to obtain such identification, cf. Chapter 3 Section 10 § Lag (2018:218) med kompletterande bestämmelser till EU:s dataskydds­förordning (“Kompletteringslagen”).

If you represent a company as a beneficial owner or representative of the company, we will also collect:

  • Your relationship with the company you are representing
  • Which company you are a beneficial owner of

We can collect this information from both the company that is our customer, and from information services that use public information. As a beneficial owner, you will neither be asked nor informed about the data collection, but the company will always have to give its consent for such information about the company's related parties or beneficial owners to be obtained. In the credit assessment of loan applicants, additional information is obtained from authorized third parties such as credit scoring agencies. This is clarified individually with each loan applicant.

FundingPartner's processing of loan applications in many cases requires the collection of personal information about key persons associated with the borrower. Providing personal information and other data to FundingPartner as part of the processing of a loan application entails consent to Funding­Partner's processing of this information, cf. art. 6.1 GDPR (“Dataskydds­förordningen”). Funding­Partner reserves the right to use such personal information in the decisions for applications, as well as store and use the information to improve Funding­Partner's credit routines and models. Data stored for the purpose of improving credit routines and models shall be anonymised to the extent that it does not deteriorate the value of the data. If the data are not revealing any personal information, it can be stored as long as Funding­Partner consider it necessary.

FundingPartner can also obtain credit scores on its lenders.

FundingPartner will be able to use information about Members and their activities on the platform to design statistics, conduct marketing, internal training, and other company-specific purposes, as well as money laundering control and risk management.

To improve the quality of the services we offer, FundingPartner collects information about the browser and operating system used by our users, as well as information about any errors that occur during use of the service.

Storage of personal information

We only store your information for as long as is strictly necessary based on the purposes and legal requirements for which it is collected. The following times are used:

Minimum five years: Telephone number, social security number, address, bank details, necessary KYC information and proof of identity which is processed to comply with applicable legal require­ments on customer knowledge and to prevent, detect and investigate possible cases of money laundering, terrorist financing and fraud, are kept by us for at least five years, in accordance with “Penningtvättslagen”.

Up to ten years: Telephone number, social security number, address, bank details and transaction history are stored to comply with accounting law requirements (“Bokföringslagen”) for up to ten years. Telephone number, social security number, address, bank details and transaction history that are treated as part of the fulfilment of the contract terms are stored for up to ten years after termination of membership. It considers that we must be able to defend and enforce all legal require­ments that may apply in accordance with a contract between you and Funding­Partner. Information regarding member­ship without an investment account will be deleted within three months of the explicit request to terminate the membership.

Interaction with FundingPartner and newsletter

FundingPartner sends out newsletters on a regular basis. To receive newsletters by e-mail, you must register your e-mail address. Autopilot is the data processor for the newsletter. By using Autopilot, it is also registered whether you have opened the e-mail and when you opened it. The e-mail address is stored in a separate database, and is not shared with others, and is deleted on request.

When you interact with FundingPartner's Facebook or LinkedIn pages or the company's content on those pages, this information will be stored by the respective social media servers, which are also data processors for this information.

Communication through e-mail or telephone is a part of the day-to-day operations of Funding­Partner. The individual is responsible for deleting messages that are no longer relevant. Upon resignation, relevant information will be transferred to colleagues. Messages and conversations between you and Funding­Partner's employees, e-mail addresses, telephones, website chats, as well as comments on our forum and our Q&A page, will also be processed and registered by Hubspot (e-mail and telephone) and Zendesk (telephone, e-mail post, comments, and questions). Sensitive personal information should not be sent by e-mail. We also want to let you know that regular e-mail is unencrypted. Therefore, we do not encourage you to send confidential, sensitive, or other confidential information by e-mail.

FundingPartner uses Sentry to log errors that occur on the website so that we can improve the quality of our services. In this connection, data about the user is transferred, such as pseudonymous user ID, information about browser, operating system, etc. to Sentry. Personally identifiable information, including IP addresses, is not transmitted and stored.

FundingPartner uses Flagsmith for "feature flags", i.e. managing the gradual rollout of newly developed functionality to ensure quality deliveries. Only pseudonymous user IDs are transferred to Flagsmith; personally identifiable information is not transferred.

Cookies

FundingPartner uses cookies. The use of cookies is described in more detail in FundingPartner's cookie policy.

Sensitive personal information

FundingPartner does not collect sensitive personal information about you. We encourage you not to disclose sensitive personal information in your communications with FundingPartner.

Changes in your personal information

If you discover or suspect that we have incomplete or incorrect personal information about you, you are entitled to access, delete, and correct this. This applies if it does not conflict with our legal require­ments. Changes are reported to kund@fundingpartner.se.

Sharing personal information with others

We do not share your personal information with others, beyond what is necessary to deliver and market our services or comply with existing laws and regulations, as described in the privacy state­ment. In the cases where we disclose personal information to others, we will enter into an agree­ment with them that defines what information is to apply and how it is to be processed.

FundingPartner does not sell or rent personal information about you.

Your rights

As a user of FundingPartner's services, you are entitled to:

  • Access to your registered information
  • Correct your registered information
  • Delete your registered information
  • Transfer your registered information
  • Insight into how we process your information and set limits for this
  • Withdraw your consents if this does not conflict with the regulatory obligations imposed on FundingPartner.

Contact FundingPartner via kund@fundingpartner.se if you wish to exercise these rights.

Safety

FundingPartner will always do its utmost and use the best solutions to secure your personal information. The data will only be stored in systems that need it, mainly FundingPartner's core system, which is operated on Salesforce's server solution. This is one of the world's most professional and secure suppliers of safe operation, and is used by American Express, Amazon and Commerzbank, among others. We carefully follow up all require­ments and recommendations for secure processing of personal data.

Marketing

To ensure the most accurate marketing possible, FundingPartner can use personal data such as name, address, and e-mail address to provide better targeting of the marketing. This information will only be used to define target groups for digital marketing, ensure that e-mails reach the right person, or possibly when sending physical letters.

Use of suppliers

FundingPartner is dependent on using suppliers to deliver good services. We only use suppliers we trust. All suppliers who process personal data on behalf of FundingPartner are considered data processors. We have therefore entered into a data processor agreement (DPA/Data Protection Addendum) with these. For those suppliers who process personal data outside the EU/EEA, we have also entered into agreements that ensure that the personal data is handled in accordance with EU regulations on this.

Changes to the privacy statement

To keep our privacy statement valid, we will update it continuously. The latest version will always be on FundingPartner.se. For major updates, there will be information about this.

Right to complain

You have the right to complain to the supervisory authority Integritetsskyddsmyndigheten (IMY). Their website is https://www.imy.se/

Contact Us

Email: kontakt@fundingpartner.no

Phone: +47 22 69 90 01

Additional contact options are described on FundingPartner's website.